!!!!! So far it’s great I haven’t had to use them. Mercari wont let you change a rating or even comment on it, unlike Ebay. Mercari does its best to check and control them, … And of course Mercari is not gonna do anything about it!! WELL SHE DIDN'T! Havent had to submit a claim yet - but so far so good. 0 comments. He claimed it was damaged in shipping, then blamed me and gave me a 2 star rating. You can’t even see the rating until you do one. They charge entirely way to much for shipping. Best Offer. Just call (800) 905-0443 to speak to a representative or email us at cs@cpscentral.com The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. save hide report. I will never do anything with that company ever again or posh Mark or actually any of those kind of companies. Negative 5 star horrible customer service! MY ORDER TOOK A MONTH TO GET HERE !!!!! They do not back sellers and still take a commission . Do you agree with Mercari U.S. ’s 4-star rating? Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Looking for an extended warranty to cover your electronic devices? !website described Made out of cheap nasty material. Not only was my 65" curved UHH TV in PERFECT shape, it is not protected for 3+ years - fully transferable - through CPS. There is no buyer protection and we will not be buying anything there in the future. CPS is the easiest site to navigate and verify a warranty service plan from a 3rd party originator. He then RESOLD the exact same Funko Pop as 'Brand New'. Paid the funds in to the holding account as is the standard operating procedure for Mecari. Well I had a seller that sold me counterfeit Tiffany jewelry. Mercari ranks 269th among Marketplace sites. Great warranty service at a cheap price pleasure doing business with them, ABSOLUTELY USELESS INSURANCE. Mercari has resolved 0 complaints. Signed up in March 2021, nothing but endless looping. Mercari flat refuses to refund me! First of all, I sell brand new items only. Very bad business practice and customer service! Asurion Read 30,593 Reviews Offers tech support and mobile protection plans. I have a store on mercari for one the shipping is too high. I can only hope I did that properly. A cancellation must go through the full process which delays funds being available to Mercari. I closed my account and will never sell or recommend this foreign Japanese company to anyone. Elite seals are prestigious banners given to retailers who are loved by their customers. Consumer Priority Service was first mentioned on PissedConsumer on Apr 16, 2012 and since then this brand received 9 reviews.. Consumer Priority Service ranks 334 of 1910 in Appliances and Electronics category. This was not acceptable to Mercari and their action was to cancel my account and ban me for life. Try Mercari And Get $10. Can't make everyone happy. | Read 12,301-12,320 Reviews out of 17,012 Poor quality all round and I came out over £21 lighter because of postage and VAT not being refunded I was trying to return the whole order back to the company then I went online and I found the company help which is Seven ²⁸⁴three one ₜₕᵣₑₑ ₒₙₑ THE COMPANY ADMITTED THEIR MISTAKE THE DRESS WHICH IS GOT IS NOTHING LIKE UN THE PICTURE AT ALL the customer care team was great in helping to get my return and money back after that I was able to MAIL BACK THE WHOLE ORDER I made my first and last purchase from this online store in January. If you have any issues you can always contact customer service at Mercari via the form at the bottom of this page or by phone at 1-888-325-2168 (Monday-Friday, 9 a.m.-5 p.m. PT). on 1,666+ reviews. © 2021 Trustpilot, Inc. All rights reserved. Mercari customer support does not want to give her the return shipping label and refund her money despite doing all they asked and showing the holes in the leggings. I cannot believe I have toLeave a 5 star review. I have at least received refunds without too much headache (seller never responded to messages and simply never sent my items) but letting sellers cancel or be completely unresponsive without any consequences is not okay. We're always happy to help. I would NEVER trust this company again. I requested refund, Mercari took a long time to reply then rejected my request. I send the FedEx pages so she could review, but she couldn't see the obvious. Mercari could not solve for me either. very disappointed with my order I ordered !!!!!!!!! In other words they cheat you out of your profit and pocket the money , even though they already charge you Selling fees. Her suggestion to me was to change my address. I initially left a good review for the seller unfortunately I shouldn't have.. because a few months later I've realized she lied about the Chanel markings and there's nothing Mercaris willing to do. Sitewide coupons work on everything. Mercari refused to remove poor review even after I provided photos as proof! | Read 41-60 Reviews out of 17,038 about a month and a half I contact them cause my phone was acting up and after writing to the maker they suggest the repairs will be more than the value of the phone, The clothes did not really look like what they post online customer helpline 760--284-3131. They will erase it in mid air. Mercari is a hot mess. We require contact information to ensure our reviewers are real. Registered for the CPS on my new LG big-screen TV. To get one, a retailer has to consistently get high scores over time. I tried to return it I sent an email no luck then I went online and I found the company help which is THE COMPANY ADMITTED THEIR MISTAKE THE DRESS WHICH IS GOT IS NOTHING LIKE UN THE PICTURE AT ALL the customer care team was great in helping to get my return and money back after that I was able to MAIL BACK THE WHOLE ORDER it’s my first time ordering from them but for sure my last one!!!!!! Mercari is 5 stars outta 10. If they would let the seller control shipping it would be so much cheaper , it's $5.99 for shipping 1 pound when in reality you can take that item to your local post office and it would be $3.80 to mail it, they are also bad about charging extra shipping even though you have a scale at home and are able to weigh your own items and know exactly how much shipping to charge. CYA covers every kind of electronic product and appliance that you have in your home, apartment, dorm, or business. Mercari review rated 1.0/5.0 with 6 Comments: My Fiance recently passed away and I have had to sell several of our items to pay bills. Our updated system allows users to log in with their email address. The latest and greatest app is Mercari – and my wife is addicted to it. I'm mostly doing it for bullshit money so I'm not as concerned about when the payouts come around; I typically just spend the money on shit on Mercari. 94% Sales. Thanks, Easy register on line of new microwave for a 5 year warranty. Just know that if you are communicating with a customer through the message inbox everything will be fine until you try exchanging info such as your email address or website. All reviews warranty service product registration price process experience claim phone website. I bought a 2015 used Macbook air, those of you who have purchased the CPS warranty or know about it, in your opinion is it worth to purchase? Good service to have, i think is very easy to register the product with you. We know coupons and the best we’ve seen for Mercari.com was 70% off in February of 2021. Seller beware with Mercari. HOWEVER buyers beware they are not willing to stand behind the 3rd party authentication they offer as an option. Apr 21, 2021 - Find great deals up to 70% off on pre-owned Home on Mercari. Mercari Overview. the website described Made out of cheap nasty material. STAY FAR AWAY FROM CPS - WHEN YOU NEED THEM, THEY'RE NOT THERE FOR YOU! The dress doesn’t come like the picture, really cheap netting, measurements are all ofF. The company is a scam completely..they use to be trusted more then eBay but now I wouldn't trust anything. Hope to never need it but happy to have the coverage. Check out what 17,038 people have written so far, and share your own experience. I can only hope I did that properly. 4.4/5. Most manufacturers warranty their products to be free from defects for up to one year from the date of purchase. Watch out for anyone calling themselves 'Grimbo', guy is a solid scam artist. I was relatively easy, except for having to download a copy of my purchase invoice. 9.78/10. I’ve lost so much money using this application! Definitely would recommend. 3,100,232 reviews on ConsumerAffairs are verified. Mercari review rated 2.6/5.0 with 1 Comment: I purchased an item off of Mecari. We have had a valid sitewide for 30 of the past 30 days at Mercari. Easy to navigate and understand. Timmy Hamilton. Find helpful customer reviews and review ratings for 2 Year CPS Consumer Priority Service Extended Warranty for Video Game Consoles Under $1,000.00 at Amazon.com. The FedEx website clearly showed the item was being sent back to the shipper, yet they insisted on paying her and refusing to refund me. They still right to your face! Total Offers. Check out what 17,061 people have written so far, and share your own experience. And I'm out $90! I love bargain shopping and on Mercari I find more bargains and buys than anywhere else! Cover Your Assets, aka CYA, is a monthly warranty program created by the experts at Consumer Priority Service (CPS) designed to cover your electronic products. Mercari will not allow you to review sellers if a refund is issued or even worse, if the seller cancels. Reset filters. So the shipping was paid by the buyer and is $4.99/lb. Seems the honest choice and choice with the most integrity woukd be that Mercari would undo the transaction and punish the seller for deceptive beavior. Then thats what it is. Never again!!!! Then a buyer states a new doll is in poor condition & all marked up , left poor review , kept doll, & paid 275. share. So, I got conned, and a rival seller got to trash me so he could look better. Talk about a run around, this company is the worst. Detailed Ratings. I’m not sure how warranty will work but I’m hopeful that it will be beneficial for our product in the long haul shall something happen, because we purchased it new from someone else. Mercari was first mentioned on PissedConsumer on Apr 26, 2016 and since then this brand They will say your package weighed more then it did and take that money from your profit. I even went to the post office to give them the tracking# but they said it was an unpaid tracking and they could not find the item for me. Consumer Priority Service Overview. Thank you for making this process so easy! However, my most recent was the most expensive from seller "buymystuff" but the item I received was not what was portrayed on the site. Need Assistance? I have, so I checked out the platform. If I could give them zero I would. I should read the reviews first and then NOT order!!!! They are just regular people who want to sell the stuff they don’t need anymore. Warranty registration for CPS not without a trial and tribulation or two. The crime they accused me of was selling counterfeit items. top reviewed company. 2,509 reviews. Overview. © 2021 Trustpilot, Inc. All rights reserved. Do you agree with Mercari U.S. ’s 4-star rating? Once the customer receives the item you cannot communicate with them to do a follow up. We've found that you don't have an email address associated with your account. After several days the issue was resolved and I then requested to cancel the dispute with the credit card issuer. Mercari has a consumer rating of 1.58 stars from 1,241 reviews indicating that most customers are generally dissatisfied with their purchases. They really need to work on Customer Service! Mercari approved a rerun to me and now I am stuck with an item I can no longer sell. I've message the seller and mercari for weeks. | Read 16,321-16,340 Reviews out of 17,061 The buyer can open a new item and damage or bait and switch items. Mercari review rated 2.6/5.0 with 1 Comment: I purchased an item off of Mecari. So a 5 star review means nothing on there. I bought a 850 Chanel purse from someone on the site/ believed it was authentic because of the attached authentication paperwork gained from Mercaris 3rd party authenticator. Consumer Priority Service. Registered for the CPS on my new LG big-screen TV. Now you limited my account which doesnt make sense. 5.0/5. Molly has gray eyes & white body dolls have a more grayish hue. | Read 61-80 Reviews out of 3,703 I've had a profile there for 4 years and have done pretty well as a seller. I received an instantaneous 3 year + 1 month free plan for 15% off through a company selling through the name Beach Camera. I purchased something on Mercari and it was delivered to the wrong address. Maceri lies about there policy. Almost $90! I'm a seller on Mercari and they steal money from our funds under the reason that they need to make shipping adjustment. Warranty registration for CPS not without a trial and tribulation or two. I don't recommend mercari and will be leaving them, because they are lairs and cheats. That same day two hours later I started looking at it it just didn’t look right so I did my homework. Order Info. The clothes did not really look like what they post online. The dress doesn’t come like the picture, really cheap netting, measurements are all ofF. Mercari wants me to sell them for $10. | Read 11,121-11,140 Reviews out of 16,987 So if my dresses cost $25. on 300+ reviews. And the quality of the clothes was so cheap looking. avg. I am so glad to have a warranty, from good trusted company such as Consumer Priority Service. Its a Regular credit card, from a reputable big bank..when I replied back, they had "resolved the issue..after that, they just ignored my request for further assistance, I took that as a sign of what was to come, if I did do business with them .I took down anything I had like profile, etc..Uninstalled the phones app, but after asking Mercari how to close and delete my account..still no reply to date.This site may be a cover for stealing customers Information and money. You can not make enough money on this site for it to even be worth using. Home / Women's Apparel / Online Services / Mercari. I sold around 15 items on Mercari … We're always happy to help. Needed a new amp for my car my buying experience was exceptional. 15% Off. Approximately March, 2010, the camera completely malfunctioned, so I immediately called CPS and was initially told that I hadn't had the camera long enough for the warranty to be activated. Mercari failed to protect the buyer despite what they claim. Recent recommendations regarding this business are as … Many complaints accounted for the relatively poor rating. This is the WORST site I've ever been on! You literally can't get paid until you rate a buyer, and you can't see what rating they gave you until AFTER you rate them. I didn't realize until I went to resell the bag almost 6 months later that the seller used a fraudulent picture to gain authentication [ she used the Chanel markings and location from a similar purse.. note: you can't pass the authentication process without location verification ie..where the purse/ item was made.] I’m done with this app I’m not making any money. Very bad services!! They would only issue me mercari credit! Ah, no! Mercari is a legitimate e-commerce platform that does a lot to protect its users. Easy to register. Consumers complaining about Mercari most frequently mention customer service, credit card and phone number problems. However, sellers don’t work at Mercari. So I am not going to write a long review but my experience with CPS, I had a warranty on my phone with for two years. The customers lie a lot and leave bad ratings. Consumer Priority Service has 5 stars! avg. In the Association or Organization category. I'm thankful I had technical difficulties..I was lucky. I had made repeated attempts to message the seller and was ignored. Cover Your Assets, aka CYA, is a monthly warranty program created by the experts at Consumer Priority Service (CPS) designed to cover your electronic products. How we calculate this Score. I shipped to different items one pound each with the shipping paid by the buyers with Postal Office! This is so small it barely washes anything, then you have two spin 3 to 4 times and the dryer does not work whatsoever. Worthless! Customer service is horrible at best. Do you agree with Mercari U.S. ’s 4-star rating? Warranty: 12-month warranty, extendable to 30 months If you’re looking for the best blow up pool for kids but also want to enjoy it as an adult, the Homech Family Inflatable is perfect. It was really easy to register and user friendly. Paid the funds in to the holding account as is the standard operating procedure for Mecari. I not knowing it was counterfeit at first went ahead and rated the seller. 1 review… Unfortunately, Mercari was not highly rated on these platforms. ... company mind purchase time review day year. Their customer service is … Check out what 16,973 people have written so far, and share your own experience. 3,537 reviews matching your search. | Read 7,801-7,820 Reviews out of 16,973 Covers some of the most common cell phone claims, including loss, theft and accidental damage. Safety. Affiliate Links. Do you agree with Mercari U.S. ’s 4-star rating? They control the shipping funds , so you are out of money from the start because you can't cover your labels or packing , items. This is just an online thrift store. Poor quality all round and I came out over £21 lighter because of postage and VAT not being refunded I was trying to return the whole order back to the company then I went online and I found the company help which is Seven ²⁸⁴three one ₜₕᵣₑₑ ₒₙₑ THE COMPANY ADMITTED THEIR MISTAKE THE DRESS WHICH IS GOT IS NOTHING LIKE UN THE PICTURE AT ALL the customer care team was great in helping to get my return and money back after that I was able to MAIL BACK THE WHOLE ORDER I made my first and last purchase from this online store in January. Just purchased when I purchased used expensive headphones. The size and materials nothing is fit the absolute garage clothes !!!!! Do you agree with Mercari U.S. ’s 4-star rating? Mercari - No Buyer protection Feb 01, 2021 @ Pissed Consumer I was relatively easy, except for having to download a copy of my purchase invoice. They waited a week for one of my items and than they gave the buyer an extra week. I was sent the wrong item because of the seller's mistake. We just recently purchased this warranty thru Mercari for a brand new Xbox for our son . Maceri doesn't even follow their own policy about 1-2 day review. I got in touch with them and all they could tell me was that they had asked the seller to ship the item and that she wouldn't be paid until she did. 2 stars only because it's an OK place to sell. I sold a guy a brand-new Funko Pop. Mercari reviews first appeared on Complaints Board on May 14, 2015. She promised to send me the correct item in a timely manner. Second you don’t get paid until the customer rates you. I have contacted you guys many times because I didnt receive an item that I paid for. Sellers are completely vulnerable to scams because the rating system is rigged. Here is my tale of Mercari woe. avg. I paid $100 for this insurance for accidental damage on new furniture & filed a claim and they said its wear and tear and not accidental...so basically nothing is really covered and they won’t refund you either. On one hand, I have had good luck selling on there and the transactions as a whole are pretty painless. In this article, I’ll show you how to use Mercari, and I’ll share my review of the service. I did ask for the break down and what information they got from Postal Office and as I knew each package was one lb( I do have email from them where is saying that each package was one lb a not more) Moreover the rates for each service is posted on theirs website ., so, is saying on the website Postal Office charges $4.99 /lb , but in their email when I question why they kept extra $7 from my payment they are lying that Postal Office charges $11.99 per lb.I dbl checked also with postal office and they charge $5.99/lb .Moreover they have the info on the website as I said.I proof them with pics from their website that they are withholding money ilegally and still they dont want to accept that they have to refund. Check out what 16,987 people have written so far, and share your own experience. Obviously I'm not going to get it. We're talking daily messages! Mercari is a scam. This warranty virtually guarantees you that if your newly purchased product fails, the manufacturer will protect you from the high costs of replacement parts and … I just feel like company should be held responsible for that. Business & Industrial. Purchased an Apple computer August *** 2020 and purchased the warranty from Consumer Priority Service. Check out what 17,012 people have written so far, and share your own experience. Mercari doe NOT care about their sellers AT ALL! Buyer stated White Body molly's eyes were not blue enough and they were changed that it had mixed parts. Maceri gives time to buyers to return items. Waiting for return of doll! Buying Question. Mercari has an average consumer rating of 1 stars from 45 reviews. I just had a customer tear a box of collector action figure and wanted to rerun it and said it was damaged in shipping . I ordered something and paid for it. Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. 9. With a relatively shallow depth of just 22” of water, younger swimmers can stay safe while the large overall size allows the big kids to use it too. Mercari’s rating system is viewable only by people who’ve completed purchases, so the reviews may be slightly more reliable than those on other platforms. Easy set up for warranty registration online. Mercari does not protect sellers . Due to this I initiated a non-fraud charge dispute to 'stop the clock' for funds to be released to questionable seller. I have been selling on Mercari for several years and I occasionally buy things. I have been selling on mercari for about a month now and I've only sold a few items half of the items I have sold I've lost so much money on due to mercari and how they handle shipping. Perhaps you’ve seen ads for Mercari lately. Another time a long time ago they owed me a refund and refused. I feel your system is on the side of seller not buyer because you guys got fee from sellers whenever they sold something! They can change the review but they refuse ! I trusted Mercari and believed that the necessary due diligence was performed to authenticate the purse...unfortunately it wasn't. SCAM SCAM SCAM!! A month later, the product had still not been shipped. Mercari - No Buyer protection Feb 01, 2021 @ Pissed Consumer There are many places online where you can sell your clothing, as well as other items. So far so good. Unfortunately I'm left saying don't buy big ticket items from this site. Thank you! 1,242 reviews for Mercari, 1.6 stars: 'I made several purchases that went smoothly. Purchased an Apple computer August *** 2020 and purchased the warranty from Consumer Priority Service. Coverage: 2 Year Product Protection Plan With ... Worldwide warranty coverage; The Reviews Are In... 5/5. Buyer dishonest and even their profile shows this pattern. Fix: With most plans in the 10 percent range of the total price (depending on warranty length), they're not offensive, per se. Impossible to get through to anyone if a problem arises. My unfortunate dealings with this company yielding me nothing more than a return of my original extended warranty purchase, even though the TVs still had 2 plus years remaining under CPS warranty. I feel like because she titles it Tiffany bracelet that she is selling counterfeit Tiffany bracelet making them out like they’re real authentic and they’re not. For example, at the time of writing this review, in Trustpilot, Mercari had an average rating of 1.9 out of 5; and in Sitejabber, it had an average rating of 1.6 out of 5. I am interested in buying a pair of Bose QCii headphones and the seller has it for a fair price. 4.95 / 5. STAY FAR AWAY. Finally, I canceled the transaction. !The size and materials nothing is fit the absolutely gargabe clothes !!!! Review: Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. Couldn't sign in on the phone app, could only get in on desktop, but wouldn't save my hard effort drafts, Mercari wanted credit card info, reluctantly gave all this personal information, only to get error message, when reported to support, they said it didn't support that card? How do I know I can trust these reviews about GBS Warranty Services? DO NOT shop on Mercari unless you want to lose money. Customer service is all in favor of the seller. Save on a huge selection of new and used items — from fashion to toys, shoes to electronics. When you set your price, Mercari keeps asking you to drop your price next to nothing. I was not allowed to leave a negative review. CPS warranty for headphones worth it? CPS accepted my ebay sales receipt as proof of purchase and sent me an ID card for the warranty. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. The seller is ignoring me entirely. The latest review Refund for damaged item was posted on Feb 13, 2021. Mercari also automatically leaves "great" reviews for the seller if the buyer hasn't left a review after a certain period of time. Make Sure Your Transaction is Airtight - or else.... Mercari may be a front for idenity & money theft. Compare the top companies using consumer reviews and our comprehensive buyers guide. No big loss - I found they were more trouble than worth it. 5/5. CYA covers every kind of electronic product and appliance that you have in your home, apartment, dorm, or business. Not responsible for anything!!! The seller continues to sell items. Need Assistance? Will file a lawsuit, dose not matter the amount of money, matters the ethics and they will pay attorney fees a lot money!! Because of this, I decided to write a thorough Mercari review. Easy to register. Check out what 3,703 people have written so far, and share your own experience. So I have to call the bank and dispute the transaction for an item that I have never received!!! Enter your Mercari item id: Is this a handbag? Wonderful. The platform is good - the administrator - Mercari - is the problem. on 1,271+ reviews. Refused to assist me to file a claim with fedex for a missing package! I want to buy the warranty but I would also like to know if any of you had experience with CPS services. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. To the box to the bag to the pouch it was horrible.
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